Help

Support

Need help with sign-in, location, matches, safety, account deletion, or privacy? Contact us and include the phone number or handle on your account so we can find it.

Response target: 2 business days support@padlpair.com

Contact Support

Email support@padlpair.com for app help, account issues, sign-in problems, or bug reports.

Safety and Reports

Use in-app report and block tools for users, posts, or unsafe behavior. For urgent safety matters, email support@padlpair.com.

Privacy Requests

For access, correction, deletion, export, or consent withdrawal requests, email support@padlpair.com. You can also delete your account from Settings in the app.

Reviewer Sign-In

Apple and Google reviewers should use the test phone number and OTP provided in the review notes for the submitted build.