Help

Support

Need help with sign-in, location, matches, safety, account deletion, or privacy? Contact us and include the handle on your account so we can find it.

Response target: 2 business days support@padlpair.com

Contact Support

Email support@padlpair.com for app help, account issues, sign-in problems, or bug reports.

Safety and Reports

Use in-app report and block tools for users, posts, or unsafe behavior. For urgent safety matters, email support@padlpair.com.

Privacy Requests

For access, correction, deletion, export, or consent withdrawal requests, email support@padlpair.com. You can also delete your account from Settings in the app.

Account Deletion

If you cannot access the app, email support@padlpair.com with “Account deletion” in the subject and the handle or sign-in email associated with the account. We may verify ownership; never send a password or one-time code. See the Privacy Policy for what is deleted and what may be retained for safety or legal reasons.

Reviewer Sign-In

PadlPair supports Sign in with Apple and Google. Reviewers can use either provider and follow the onboarding steps in the submitted build.