PadlPair helps padel and pickleball players find nearby opponents, create fair games, and track ratings. This policy explains what personal data we collect, why we use it, who receives it, and how you can control it.
PadlPair ("PadlPair", "we", "us", or "our") is operated by Aaryan Paryani, an independent individual developer. We provide a sports matchmaking, rating, and community app. Google Play developer ID: 9114588133291165992. For privacy requests, safety matters, or legal notices, email support@padlpair.com.
PadlPair is intended for users who are 18 years or older. Before using the app, users must declare that they are at least 18. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected such data, we will delete it.
We collect this information directly from you, from your device when you grant permission, from your sign-in provider, and from your activity in the app.
We request device permissions at the time a feature needs them. Location and optional photos are not required until you choose a feature that uses them. Optional diagnostics remain off unless you turn them on, and can be turned off in Settings → Privacy controls.
Your handle, avatar, city, sport, rating, division, win/loss record, posts, clubs, and visible match or rivalry information may be shown to other PadlPair users. Chat content is visible to the participants in that chat and may be reviewed when needed for safety or abuse reports. Your sign-in email, phone number (if ever provided), precise coordinates, push token, support messages, and trust/safety signals are not public. We show approximate distance or local context where needed for matchmaking.
We do not sell personal data and do not share it for targeted advertising. We disclose only what is needed to run PadlPair or respond to a lawful request:
These providers may process information in countries where they or their subprocessors operate. We use contractual, technical, and access-control safeguards appropriate to the service and applicable law. PadlPair does not sell personal data, show advertising, or enable ad-personalisation through Firebase Analytics. The provider may still process technical service data under its own terms to operate and secure its services.
We keep account, profile, match, and community data while your account is active and for as long as needed to operate PadlPair, resolve disputes, enforce our rules, prevent repeat abuse, and meet legal requirements. Safety reports, moderation decisions, and limited records may be retained after deletion when necessary for those purposes. Notification tokens are removed when you sign out or delete your account. Uploaded rating-proof files are removed as part of account deletion. Firebase states that deleted authentication information is removed from live and backup systems within 180 days after deletion begins; Firebase Crashlytics begins removing crash data after 90 days. Supabase backups and provider logs may persist for their normal, limited backup and security-retention periods.
You can delete your account from Settings → Delete account in the app. If you cannot access the app, email support@padlpair.com with “Account deletion” in the subject and the handle or sign-in email associated with the account. We may ask for reasonable information to verify that you own the account; never send a password or one-time code.
Send a request to support@padlpair.com. We will acknowledge and respond within the period required by applicable law. We may verify your identity before disclosing or changing personal data, and we may retain information that we must keep for safety, fraud prevention, or legal reasons.
We use safeguards such as encrypted transport, row-level access controls, least-privilege server functions, secure credential storage, rate limits, and controlled access to moderation data. No system is perfectly secure. To report a suspected security issue, email support@padlpair.com and do not include passwords, tokens, or unnecessary personal data.
Our public website may receive standard technical information such as an IP address, browser type, and request time from Cloudflare and other hosting/security providers. The site currently uses Google-hosted fonts. We may update this policy when our data practices or legal obligations change. We will post the new effective date and, where required, notify you in the app or through another appropriate channel.
For support, safety reports, privacy requests, grievance matters, or security reports, email support@padlpair.com. Please include enough detail for us to locate the account or issue, but never send a password or one-time code.
